Sailia is a booking and operations platform for activity providers. It handles everything from online bookings and point-of-sale transactions to staff scheduling, payments, and accounting. Here is a quick tour of the main areas you will work with.Documentation Index
Fetch the complete documentation index at: https://sailia-mintlify-intercom-migration-1775615253.mintlify.app/llms.txt
Use this file to discover all available pages before exploring further.
Activities and scheduling
Activities are the core of Sailia — courses, hires, and events that customers can book. Each activity has its own schedule, pricing, capacity, and staffing. Customers book through your online booking page or in person at the point of sale. Every booking flows into a shared order system where you can manage reservations, track payment status, and update attendee details. You can also offer memberships and activity passes for recurring access and prepaid bundles, sell gift cards, manage waitlists for fully booked sessions, and handle group bookings with multiple participants.Customers
Manage your customers from a central dashboard — view booking history, check membership status, and track waiver completion. Customers can set up family accounts to book for multiple family members. Sailia sends automated notifications for booking confirmations, waitlist updates, and membership renewals. Collect signed waivers and supporting documents before activities, with support for digital signatures, checkboxes, and file uploads. Grow your audience with newsletter signup forms embedded on your website.Pricing and promotions
Sailia gives you flexible pricing tools. Offer memberships with recurring billing and auto-applied discounts, or sell prepaid activity passes for bundled sessions. Create discount codes with fine-grained controls — usage caps, date windows, early-bird and surge pricing, product restrictions, and tiered amounts. Sell gift cards that customers can redeem at checkout.Point of sale
The built-in POS lets you sell shop products, process walk-in bookings, and apply discount codes on the spot. Connect a card reader for in-person payments, or set custom prices on individual items when the standard price does not apply. Organize your business across multiple locations with separate POS terminals and card readers at each site.Payments and finance
Sailia processes payments through Stripe — handling online checkouts, POS card payments, refunds, and payouts. Offer instalment plans for higher-value bookings so customers can split payments over time. Accept charity donations at checkout with optional Gift Aid support. Track everything from the financial dashboard.Staff and operations
Manage your team by assigning staff to bookings, setting pay rates, and controlling permissions. Let Sailia generate timesheets automatically from scheduled work. Staff see their upcoming shifts and you get accurate payroll data without manual entry.Integrations
Connect Sailia to external tools to automate your back office and expand your reach:- Workflows — set up automated emails and SMS triggered by booking events
- Xero — sync payouts as categorized invoices with full VAT breakdowns
- Adventuro — list your activities on the Adventuro marketplace and receive bookings automatically
API and developer tools
Build on Sailia with the REST API. Record metered usage events and integrate with external systems.Next steps
Quick setup checklist
Walk through the essential steps to get your account ready.